Download chrome recovery image

Do not remove the USB drive or SD card until the process is complete. Creating a recovery image. Your recovery media is ready message displays, remove the recovery media and then click Done to exit the Chromebook Recovery Utility app.

Click the Launcher iconthen click All Apps. Recovery in the Apps list. Enter the Chromebook or Chromebox model number, or select your model from a list, and then click Continue.

How does HP install software and gather data? HP Chromebook and Chromebox - Performing a System Recovery Chrome OS. This document applies to HP Chromebook and Chromebox computers with Chrome OS.

HP is compiling your results. This could take up to 3 minutes, depending on your computer and connection speed. Thank you for your patience. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information download chrome recovery image solutions. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and download chrome recovery image experience as our customer.

Performing a recovery on your computer reinstalls the operating system and restores the original factory settings, removing all associated Google Accounts including the owner and clearing all local data from the hard drive.

Install Chromebook Recovery Utility Chromebook Recovery Utility is an app from the Chrome Web Store that you can install on any Chromebook or Chromebox, or a computer running Windows or Mac OS. Follow the steps in this section to download and install Chromebook Recovery Utility. On a Chromebook or Chromebox, open the App Launcher and click Web Store. On a computer running Windows or Mac, open the Google Chrome web browser, and then browse to the Chrome Web Store in English.

Chrome OS is missing or damaged screen: If this message is not already displaying on your computer, trigger the screen manually:. The device restarts, and the screen shows Chrome OS is missing or damaged. Use a paperclip to press the Reset button on the download chrome recovery image of the Chromebox. This video shows how to perform a system recovery on your HP Chromebook. Click here to see this video in full screen on YouTube.

All data is erased from the device when creating the recovery media, so back up any files from the device before you begin. A computer with Internet access: To create the recovery media, use a Windows, Mac, or Chrome OS computer on which you have administrative rights and Internet access. The Chromebook must be plugged in to a download chrome recovery image source during recovery.

This document describes how to create recovery media, and how to use the recovery media to restore your Chromebook or Chromebox to its original condition. Follow the steps in this document to perform a system recovery on your computer. Before you begin a Chrome recovery Before beginning the Chrome recovery process, you need the following:. Download chrome recovery image USB flash drive or SD memory card: You need 4 GB or greater capacity on your storage device to accommodate the recovery image.

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Additional support content may still be available via the HP Forums or from third-party web sites; however, HP takes no responsibility for content authored by third-parties. Want to see a list of retired products by category? IBM Logo Sign Up Log In. Contact HP - Anonymous Contact HP Product Context View Support Home Test page Product Home Product Warranty Result ConcentraWrapper currently selected pFinderResults Product Details Page SearchResult Error Page individual import test DisputeForm SWDSelfService SWDSelfServiceStep SWDSelfServiceFinish SWDpFinderNoResults RemoteConnection ExitDisclaimer Warranty Check Unknown Warranty Historical Products MediaOrdering IdentifyProduct changeProductPFinderResults WCM Generic Page Customer Support MicroSite CustomerSupportMicroSitePPSTheme-2 MicroSite download chrome recovery image productreplacement swdDriverDetails multipleWarranty SWDpfinderBadResults caseCreation caseCreationSubmit checkEntitlement.

If download chrome recovery image are creating the recovery media on a computer that is not running Chrome OS, you must use the Google Chrome web browser to install Chromebook Recovery Utility. Search the Chrome Web Store for chrome recoveryand then click Chromebook Recovery Utility from the Apps list. Create the recovery media Follow the steps in this section to create a recovery USB drive or SD card for your specific model of Chromebook or Chromebox using Chromebook Recovery Utility.

Why was my product not detected? Possible reasons why the results might have not been as expected: Your HP Product is not supported by this tool. Your directly connected product is turned off. Your directly connected product is in sleep mode. The USB or parallel cable is not connected. Your wireless printer is not turned on or properly connected on the product. Products appear in the list that you no download chrome recovery image use or are no longer connected or networked.

Recovery media is ready. Recover Chrome OS Follow the steps download chrome recovery image this section to recover the Chrome operating system on your Chromebook or Chromebox using the recovery media you created.

If you need to cancel the recovery during the verification process, press and hold the power button until the Chromebook turns off. Do not disrupt the system recovery process after the verification step is complete.

The media is ready to be formatted using a formatting tool provided by your operating system. Back to product home page.

Checking for the latest service version. Additional software is needed to continue This will take approximately 2 minutes Click download chrome recovery image button to install and then follow the on-screen instructions below. This tool detects HP Download chrome recovery image and PCs running Windows 7, 8 and 10 Install.

System recovery in progress. When the System recovery is complete message displays, remove the recovery media. System recovery is download chrome recovery image. Setting up your Chromebook or Chromebox after recovery After recovery is complete, perform the initial setup process by following the steps in the HP support document Setting Up Your HP Chromebook.

Locally saved files and saved networks are deleted for all accounts. The Google Accounts themselves, and any data synced to the web through your Google Drive, are not affected by a system recovery.

HP Products not supported The following product download chrome recovery image are not included at this time: Some older products may not be supported at this time. Some browser settings may prevent you from using this and other ActiveX-based tools. Handhelds are detected through PC-based ActiveSync. Operating System - Windows 7, Windows 8, Windows 8.

Use the steps in this section to erase the recovery media using the Chromebook Recovery Utility. Click the settings icon, and then click Erase recovery media. Select the recovery media to erase. After the recovery media is erased, click Done to close Chromebook Recovery Utility, and then remove the USB drive or SD card.

This tool applies to Microsoft Windows PC's only. This tool will detect HP PCs and HP printers. The product you have selected is retired, and support services for it have not been available from HP for several years. Once a download chrome recovery image has reached the end of its support life, all official HP support content troubleshooting articles, user guides, how-to videos, etc.

Turn on your Chromebook or Chromebox and plug in the power cord. With the Chrome OS is missing or damaged screen displaying, insert the recovery media into the Chromebook.

Erase and reformat the recovery media During the process of creating recovery media, the USB drive or SD card is formatted for use as a recovery tool. After you recover your Chromebook or Chromebox, the recovery media must be erased and reformatted before the full amount of space on the storage device is available for use.

If you see the error message Chrome OS is missing or damagedor if there is another serious problem with your Chromebook or Chromebox, it may be necessary to reinstall download chrome recovery image Chrome operating system.

Find Solutions, ask questions, and share advice with other HP product owners. Don't download chrome recovery image your product? Why HP may not be able to find your product. This should take less than 1 minute depending on your computer and your connection speed.

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If the computer you are using to run the Recovery Utility is the same computer you are creating recovery media for, click What's this Chromebook's model number? Click the drop-down menu and select the USB drive or SD card you inserted, and then click Continue. Select the recovery media. All data and partitions on your recovery media will be deleted. Wait while the Chromebook Recovery Utility downloads, unpacks, and then writes the recovery image to the recovery media.

See the full instructions. Verifying your product Your product is being detected. We detected the devices below: Scanning for solutions HP is compiling your results. Solution and Diagnostic Data Collection. HP Support Solutions Framework - Windows Service, localhost Web server, and Software Removing Installed Software:

Verifying the integrity of the recovery media. If an error message displays such as An unexpected error has occurred or You are using an out-of-date Chrome OS recovery imageyou might need to run the Chrome Recovery Utility again, or use a different USB drive or SD card.